At Isha Iconic, shop with confidence with our no questions asked return policy. Here’s our clear and transparent policy for returns, exchanges, and refunds.
Return Policy
- You can raise a return request from here within 2 days of the delivery of the order.
- Items sold under special offers where you have applied a coupon code at checkout are not eligible for returns.
- Items sold at a strike-through or discounted price (without applying a coupon) are eligible for return.
Return Conditions:
- Items must be unused, with original packaging and tags intact.
- An unboxing video is required to process any claims for missing items in your order. Please ensure you record the package being opened from the sealed state for your claim to be considered.
Refunds:
- Refunds are processed in 7–10 working days as per RBI guidelines, following item pickup and verification.
- Prepaid orders: Refunded to othe riginal payment method.
Non-Returnable Items
Orders placed using any sale or discount code.
Exchange Policy – Within 5 Days
Issue Faced | Exchange |
Damaged Item | Exchange with same item |
Wrong Item Received | Exchange with the same item |
Size Issue | Exchange with the same variant item |
If the exact item is not available, our team will assist you with the closest available variant or process a refund.
Need Help?
Email us at Ishaiconic@gmail.com anytime — we’re always here to help.