FAQ’S

At Isha Iconic, we offer a wide range of elegant and timeless jewellery pieces made from 100% pure silver and high-quality American Diamonds (AD). Our collection includes necklaces, earrings, bangles, rings, bracelets, and festive gift sets. Each piece is designed to enhance your look, whether you’re dressing up for a special occasion or adding a touch of sparkle to your daily wear.
Yes, absolutely. All our silver jewellery is made using 100% pure silver —925 sterling silver. We are committed to offering only premium-quality pieces crafted from fine, authentic silver that is durable, skin-friendly, and luxurious in appearance. Purity and customer trust are the heart of our brand.

AD stands for American Diamond. It is a high-quality diamond simulant that closely resembles the brilliance and clarity of real diamonds but comes at a much more affordable price. Our AD jewellery is crafted to look luxurious and elegant, making it perfect for both everyday wear and special events.

Pure silver, like all precious metals, may naturally oxidise or darken when exposed to air and moisture. However, this is a sign of purity and can be easily cleaned or polished to restore its original shine. We recommend proper care and storage to keep your jewellery looking new.

Yes, we do! At Isha Iconic, we accept custom orders for silver. Whether it’s a personalised name pendant, a bridal set, or a gift idea, just share your design or inspiration with us, and we’ll work closely with you to create a unique and meaningful piece. It will take total 15-20 days to delivered your product.

Yes, we offer secure and reliable shipping services across all parts of India. Most orders are delivered within 4–7 business days, depending on your location.

Yes, we ship globally. If you’re placing an international order, please reach out to us directly so we can assist with country-specific delivery timelines and charges.
Currently, we do not offer Cash on Delivery. All orders are processed on a prepaid basis to ensure a smooth and secure experience for both you and us.
We take great care in packaging and quality-checking every order. However, if you receive a damaged incorrect item, please inform us within 10 days of delivery with photos/videos as proof. We will review and provide an exchange.
To keep your jewellery shining for years:
  • Store it in a dry, airtight box or pouch after use
  • Avoid contact with water, perfumes, and chemicals
  • Wipe gently with a soft, dry cloth after wearing
  • Keep each piece separate to avoid scratches
With the right care, your Isha Iconic jewellery will remain beautiful and timeless.

Yes, we do accept returns! 😊

  • If you’re not fully satisfied with your purchase, just let us know the reason, and our team will be happy to assist you. We want you to love your Isha Iconic jewellery, and we’re here to help make things right.
  • To start a return, please contact us within 48 hours of receiving your order via:
    📩 WhatsApp or
    📧 Email: ishaiconic@gmail.com
  • Once we understand the issue, we’ll guide you through the simple return process. Please make sure the item is unused and in its original packaging.

Your satisfaction is our top priority. 💖

Isha Iconic

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